Objective

• Understand Organizational Dynamics: Gain a better understanding of their organization and the business environment in which it operates.

• Recognize Professional Role: Acknowledge their professional role as part of the team and develop strategies to enhance their service provision.

• Develop Top Secretary Skills: Identify and develop the skills, knowledge, and attitude of an exceptional secretary.

• Build Meaningful Relationships: Create meaningful relationships with colleagues at all levels.

• Effective Communication: Develop strategies for planning and organizing work, including effective techniques for creating impactful letters, memos, and emails.

• Utilize Systematic Approaches: Adopt a systematic approach to decision-making and problem solving, leveraging the internet to enrich their decisions.

Who Should Attend?

• Secretaries
• Administrators
• Personal Assistants
• Individuals Seeking to Enhance Their Secretarial and Administrative Skills
• Professionals Aiming to Improve Their Organizational and Communication Abilities