ADM106 : HIGH IMPACT CUSTOMER SERVICE & COMPLAINTS HANDLING SKILLS


Objectives

 

• Understand the concept of good customer service
• Master the techniques of complaint handling
• Identify communication barriers
• Understanding customer's perspective

 

Who Should Attend?

 

• Customer Service Executives
• Team Leaders
• HR Executives
• Managers


icon

Mode: Physical

Duration: 2 Days


This course is available on the following date


Request brochure

Fill in the form to request the selected course

Related Courses

ADM046 - PELUPUSAN REKOD DAN FAIL TIDAK AKTIF
ADM051 - MANAGING ELECTRONIC RECORDS IN RECORDS MANAGEMENT SYSTEMS
ADM058 - SMARTEST WAYS OF ORGANISING OFFICE RECORDS & FILES
ADM066 - EFFECTIVE FILING,RECORDS & OFFICE MANAGEMENT SKILLS
ADM078 - KURSUS PENGURUSAN & PEMBANGUNAN PEJABAT YANG CEMERLANG
ADM081 - PENGURUSAN PEJABAT, REKOD & FAIL
MG060 - TEKNIK PENGURUSAN FAIL & REKOD YANG EFEKTIF
MG197 - THE ESSENTIAL SKILLS FOR PERSONAL ASSISTANTS & SECRETARIES

Mode: Physical

Duration: 2 Days

REQUEST
WhatsApp Chat
Whatsapp
Contact Us
Contact Form
LiveChat
Live Chat