Objective

• Understand the roles and responsibilities of a manager and a leader
• How to effectively lead a team by using different leadership styles
• Avoid micro-managing - the number one mistake of new managers
• Use the NLP to understand the different personality types and see how personality can cause conflict in the team
• Deal with conflict and difficult people on the team Understand the NLP communication model and how to avoid obstacles to effective communication
• Negotiate coaching plans with individual employees, and learn how to provide effective on-going feedback

Who Should Attend ?

New managers, new supervisors, associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers and programme managers.