Objective

After completion of this training, participants will be able to:

• Appreciate the importance and benefits of effective delegation and empowerment.
• Apply the who, when, what, how, and why of delegation.
• Recognise personal contributions to barriers affecting effective delegation and empowerment, and plan how to overcome them.
• Demonstrate the application of step-by-step delegation and empowerment.
• Identify what tasks can and cannot be delegated.
• Define tasks, roles, responsibilities, and expectations.
• Choose the right person for the job, leveraging their team’s strengths.
• Identify their allies and mobilise them to strengthen their cause further.
• Develop the guidance and support strategy for their team.
• Anticipate the lack of ownership in responsibilities and manage it before and when it happens.
• Encourage team members to collaborate through empowering communication and celebration.
• Transform resistance into opportunities for collaboration that benefit everyone.
• Monitor progress with a focus on results.
• Provide actionable and constructive feedback.
• Communicate with context, clarity, and cohesiveness.
• Be an empathetic leader with exceptional listening skills.
• Apply various leadership styles to suit different situations.
• Manage conflict and challenging conversations positively.
• Carry yourself confidently and speak assertively.
• Grow into the credible and prominent leader that people want to follow.

Who Should Attend ?

• Professionals seeking to enhance their delegation and leadership skills
• Executives and directors
• Aspiring leaders
• Team leaders, managers and project managers