The objective of this program is to instill the right attitude and skills for employees who come into contact with customers by providing the highest standard of quality service, and leaving the customers in a delight and wanting to return to the company or making the company a point of reference as being a great customer service provider.
This program will benefit frontline employees involved in handling customers with making a sale in mind. It is suitable for sales assistants, promoters, cashiers, supervisors and executives in retail service environment.
Mode: Physical
Duration: 2 Days
Mode: Physical
Duration: 2 Days
