• Enhanced Business Awareness – Think beyond service delivery toward value creation and revenue growth.
• Stronger Emotional Control – Manage emotions confidently when handling customers and objections.
• Improved Communication Confidence – Build trust through empathy, tone, and timing.
• Higher Upselling Effectiveness – Use EQ to upsell naturally without sounding pushy.
• Sustainable Sales Habits – Apply daily emotional and business trigger mechanisms.
Managers, Supervisors, Team Leaders, Retail Executives
Mode: Physical
Duration: 2 Days
Mode: Physical
Duration: 2 Days
